The information contained in this Web site is intended as an introduction to the products and services offered by Heartland Mutual Insurance Association (HMIA). It is not intended to replace direct, personal communication between HMIA and those that we insure. Nor is it intended to replace direct, personal communication between HMIA and its authorized agents.

While care has been taken to present accurate and up-to-date information in this Web site, neither HMIA nor NAMIC Web Services may be held responsible for errors, omissions and/or inaccuracies that may be contained in this site. Nor may HMIA or NAMIC Web Services be held liable for damages or losses that results either directly or indirectly from the use of information presented here.

We urge all concerned parties to verify the information contained herein by personal contact with Heartland Mutual Insurance Association or one of its authorized agents before making decisions regarding their insurance needs.

This website contains links to other sites maintained by third parties. Heartland Mutual Insurance or NAMIC Web Services does not operate or control any information, products or services on such third-party sites and does not guarantee that the links or any information contained thereon will be accurate at the time of your access. Third party links are included solely for the convenience of users, and do not constitute any endorsement, approval or certification by Heartland Mutual Insurance , its affiliates and/or its suppliers of the content of any site referenced by a link or otherwise.

Privacy Policy

Various state and federal regulations requires us to protect your “nonpublic, personal information” and to advise our customers on how we collect and share this information within our company and with external third parties. “Nonpublic personal information” refers to any individually identifiable information gathered by us that would not be available to the general public.

The Information We Collect
Heartland Mutual Insurance Company values your privacy. Your personal information is only used when appropriate, to provide you with the best possible service, products, and opportunities. When you first become a policyholder, and at least annually, we will provide customers who have a continuing relationship with Heartland Mutual Insurance a notice that indicates our privacy practices.

Privacy Practices
Customer information is not sold. We do not provide customer information to any person or organization not affiliated directly with Heartland Mutual Insurance. Persons or organizations acting on our behalf are also required to protect your confidentiality.

Information We Collect
In the course of doing business with you, Heartland Mutual Insurance will collect and use information that is necessary to administer and service your policy and adjust your claims. We may collect information from the following sources:

  • From you (on the application you complete)
  • From your transactions with us (payment history, underwriting, and claim documents)
  • From consumer reporting agencies (credit and claim history)
  • From your insurance agency (information in reference to your account)
  • Governmental agencies (to obtain theft reports)

Information We Disclose to Third Parties
In order to handle your claims, protect you against fraud, and service your policy, we may disclose information about you to nonaffiliated third parties, but only as permitted by law. We may share information with the following types of third parties, but not limited to those listed:

  • Your insurance agent
  • Governmental authorities
  • Insurance Adjusters
  • Consumer reporting agencies
  • Mortgage or premium finance companies and leinholders
  • Reinsurers

We thank you for choosing Heartland Mutual Insurance Company. We appreciate having the opportunity to do business with you. Please call (515) 295-7247 if you have any questions regarding this notice.